Beyond the drafting of procedures, the implementation of proceses within your organisation is a complex task requiring input from many functions.
The use of a tool lends structure to this process and is in accordance with ITIL good practice.
ADN can provide this Software as a Service (SaaS), we are experts in the effective use of HP Service Manager 7, for your Incident and Change Management.
This platform is accessible by a web interface and is fully validated.
